Privacy Policy

This Privacy Policy is issued by Desktop License, operator of desktoplicense.com. Our business address is 231 NW Broad St, Murfreesboro, TN 37130, USA. You can contact us by phone at +1 (629) 698-5587 or by email at support@desktoplicense.com.

We collect information you provide directly (for example, when you place an order or contact us), information collected automatically when you use our website (for example, IP address, browser type, and pages visited), and information from payment processors and other service providers we use to run our business.

• Identity and contact information: name, business name, billing and shipping address, email address, and phone number.
• Order and service information: order history and information you volunteer when contacting our support team.
• Technical information: IP address, device information, browser information, and pages visited.
• Service-provider information: information received from payment processors and other providers used to operate our business.

We use your information to:

• Process and fulfill your orders, including verifying orders and delivering licenses.
• Provide customer support.
• Send transactional emails about your orders.
• Send occasional service-related messages, such as policy updates or notifications about products you have purchased.
• Operate, maintain, and improve our website and services.
• Prevent fraud and enforce our terms.
• Comply with legal obligations.

We do not send marketing emails unless you have opted in to receive them. If you have opted in, you can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email, or by emailing support@desktoplicense.com.

We use cookies and similar technologies to keep you logged in during a session, remember your cart, understand how visitors use our site, and (where you have consented) support analytics and advertising. You can control cookies through your browser settings, though disabling certain cookies may affect site functionality. For the specifics of the cookies we use, please refer to our Cookie Policy or contact us.

• Service providers: payment processors, hosting providers, email delivery services, and analytics providers, under contractual obligations to protect your information.
• Software publisher: only as needed to provision or verify your license.
• Legal authorities: when required by law.
• Corporate transactions: parties involved in a merger or acquisition, subject to reasonable confidentiality protections.

We retain your personal information for as long as your account is active, as long as we need it to fulfill the purposes for which it was collected, and for any additional period required by applicable law (for example, for tax or accounting recordkeeping).

We take reasonable administrative, technical, and physical safeguards to protect your information. This includes encrypted connections for transmitting sensitive data and access controls on our systems. No online transmission or storage system is 100% secure, however, and we cannot guarantee absolute security.

Depending on where you live, you may have rights regarding your personal information - for example, the right to access, correct, delete, or restrict certain uses of your information; the right to receive a portable copy of your data; and the right to object to certain processing.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete it, the right to correct inaccuracies, and the right to opt out of any sale or sharing for cross-context behavioral advertising.

Desktop License does not sell personal information as that term is commonly understood. To exercise your rights, contact support@desktoplicense.com.

Desktop License sells business software and does not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete it.

Desktop License is based in the United States. If you access our site from outside the United States, please be aware that your information will be transferred to and processed in the United States, where privacy laws may be different from those of your home country.

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. If we make material changes we will provide additional notice, such as an email or a prominent notice on our website.

If you have questions about this Privacy Policy or our privacy practices, contact us at support@desktoplicense.com or by mail at 231 NW Broad St, Murfreesboro, TN 37130, USA.