Frequently Asked Questions

Desktop License is a Tennessee-based online store focused on QuickBooks Desktop licenses for small and mid-sized businesses. We publish clear details about editions, user counts, license types, and subscription terms, with human support available before and after purchase.

Our business address is 231 NW Broad St, Murfreesboro, TN 37130, USA. Our support team is available by phone at +1 (629) 698-5587 during business hours.

Desktop License is an independent reseller and is not affiliated with, endorsed by, or sponsored by Intuit Inc. QuickBooks, Intuit, and related product names are trademarks of Intuit Inc. and are used for descriptive purposes.

Choose the QuickBooks Desktop edition you need, add it to your cart, and complete secure checkout. If you would like help choosing before ordering, call +1 (629) 698-5587.

We accept the major credit and debit card methods displayed on the secure checkout page. The payment options shown during checkout are the currently available methods for your order.

Sales tax is applied where required by law and is calculated from the applicable billing or order information entered during checkout.

Yes. Call +1 (629) 698-5587 during business hours and a team member can help you choose an edition and complete your order.

Products are delivered digitally by email. After verification, we send the license details together with download and installation instructions to the email address used at checkout.

Verified orders placed during business hours are typically dispatched within a few business hours. Orders placed outside business hours are normally handled the next business day. See our Delivery Policy for complete details.

Check the spam or junk folder associated with your checkout email first. If the message is not there, contact support@desktoplicense.com with your order number and our team will investigate.

The best choice depends on business size, industry, platform, and workflow. Pro Plus covers core accounting for small teams; Premier adds industry-specific workflows; Enterprise supports larger teams and more advanced inventory; and Mac editions are built for macOS. Call us if you would like a recommendation for your requirements.

Current Pro Plus, Premier Plus, Enterprise, and Mac Plus releases are generally subscription products. Some older Desktop products listed on our site may be perpetual licenses. Always check the license-type label and product description before ordering.

QuickBooks Mac and Mac Plus run natively on macOS. Pro, Pro Plus, Premier, and Enterprise editions are designed for Windows. Confirm the supported operating system shown on the individual product page before ordering.

Intuit discontinued QuickBooks Point of Sale, including connected services on its published timeline. We do not recommend it for a new retail deployment. Review our QuickBooks Point of Sale page before considering a legacy license.

QuickBooks Desktop is installed locally on a compatible computer, while QuickBooks Online is accessed through a browser as a cloud service. Their features, workflows, integrations, and pricing differ. Desktop License specializes in QuickBooks Desktop.

Yes. Purchases include written installation instructions, and our support team is available by phone and email during business hours if you need assistance.

For a problem involving the license delivered by Desktop License, contact support@desktoplicense.com. For software-functionality issues, use the publisher support included with an eligible active subscription.

No. We help customers select, purchase, and install software. Consult a qualified accountant or tax professional for accounting, tax, or financial advice.

Refund eligibility is governed by our Refund Policy. Refund requests may be considered within 30 days of the order if the license has not been activated or used beyond an initial evaluation. Read the complete policy before ordering.

Our limited warranty covers the validity and correctness of the license delivered by Desktop License. It does not replace the software publisher's warranty. Refer to the applicable warranty and policy information for full terms.